Q. How do I set-up

This tutorial shows you how to set up Apple Mail (OS X) to work with your e-mail account. This tutorial focuses on setting up Apple Mail (OS X), but the settings used will help you set your email up in their mail software.

 

Please ensure that you know the following information before you start this process:

  • Your email address, user name (this is usually the full email address) and email password.
  • The details of your incoming mail server (POP3) or (IMAP) mail server. POP3 example: pop.example.co.uk or (IMAP) example: imap.example.co.uk.
  • Your SMTP details (outgoing mail server - connection to the actual internet). Address example: smtp.fasthosts.co.uk, password and username provided to you by your ISP (Internet Service Provider or Communique if requested).

 

If you just started up Apple Mail for the first time, or have never setup an email account in it before, Apple Mail will ask you to setup an email account as soon as it opens. If nothing happens, or if you already have email accounts setup in Apple Mail, simply initiate the email account setup process by:

Step 1: Start the Mail application on your Mac, then select the Mail menu for the application, then select Preferences…

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Step 2: Select the Accounts tab. Then click the plus icon ( + ) in the bottom left to add a new POP or IMAP account.

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Step 3: Fill out the new fields as follows:

  • Full Name: Your first and last name.
  • E-mail Address: Your email address.
  • Password: Your email account password.

Once complete, click Continue.

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Step 4: For your Incoming Mail Server, fill out the fields as follows:

  • Account Type: POP or IMAP are the most likely.
  • Description: Choose a descriptive name of your choice.
  • Incoming Mail Server (POP3 or IMAP): pop.example.co.uk.
  • User Name: Usually your email address, again.
  • Password: Your email account password.

Once complete, click Continue.

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Step 5: Click the Authentication Field and select: Password, then click Continue.

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Step 6: For your SMTP Outgoing Mail Server, fill out the fields as follows:

  • Description: Choose a descriptive name of your choice.
  • Outgoing Mail Server : smtp.example.co.uk.
  • User Name: Your SMTP Username.
  • Password: Your SMTP Password. (These are the SMTP details that will have been provided to you by your ISP or Communique.)

Once complete, click Continue.

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Step 7: Click the Authentication Field and select: Password, then click Continue.

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Step 8: This is an overview of the settings you have entered. If you are happy then click Create.

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Final Step 9: Now navigate to Mailbox, then select Get All New Mail to force your software to make a first check for any new mail. Any errors at this point would require you to go back and check the information that you have entered... in particular the usernames and passwords before making any calls.

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NOTE: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products.